Help & support

Help guides on using the software, getting started and billing issues.

28 articles in this collection
Written by Shaun Mitchell

Billing Help / Upgrades, Cancellations and Refunds

How can I upgrade to annual billing?

Written by Shaun Mitchell
Updated over a week ago

How do I get a refund?

Written by Shaun Mitchell
Updated over a week ago

How to cancel a subscription?

Written by Shaun Mitchell
Updated over a week ago

How to change payment details

Written by Shaun Mitchell
Updated over a week ago

Product Help / New User Setup

Initial setup checklist

How to get started fast with FBA Wizard as a brand new user

Written by Shaun Mitchell
Updated over a week ago

How to create & connect Amazon MWS keys

How to connect Amazon with FBA Wizard using MWS keys

Written by Shaun Mitchell
Updated over a week ago

How to buy Online Arbitrage deals?

Written by Shaun Mitchell
Updated over a week ago

Do you have videos on how to use FBA Wizard?

Written by Shaun Mitchell
Updated over a week ago

How to create an Amazon seller account

Written by Shaun Mitchell
Updated over a week ago

How to install and use Fee Calculator

Learn how to install Fee Calculator and understand the features.

Written by Shaun Mitchell
Updated over a week ago

How to install and use WizardBar

Learn how to install WizardBar and understand the features.

Written by Shaun Mitchell
Updated over a week ago

Product Help / Using FBA Wizard

Do you have a list of supported retailers?

Here's a list of all the retailers we currently support.

Written by Shaun Mitchell
Updated over a week ago

Using the Mismatch Filters

Written by Shaun Mitchell
Updated over a week ago

What is online arbitrage?

Written by Shaun Mitchell
Updated over a week ago

Why don't products always match - is this a bug?

Written by Shaun Mitchell
Updated over a week ago

Using the Schedule Scan feature

Written by Shaun Mitchell
Updated over a week ago

Why are products being returned with 0.00 pricing - is this a bug?

Written by Shaun Mitchell
Updated over a week ago

What scan filters should I use?

Written by Shaun Mitchell
Updated over a week ago

How to download the other extensions?

Written by Shaun Mitchell
Updated over a week ago

How to recover accidentally deleted items?

Written by Shaun Mitchell
Updated over a week ago

What is the Virtual Assistant feature?

Written by Shaun Mitchell
Updated over a week ago

What is FBA Wizard?

Written by Shaun Mitchell
Updated over a week ago

I do not live in the UK, can I use the FBA Wizard software?

Written by Shaun Mitchell
Updated over a week ago

Why do I see "Out of Stock" items in my results?

Written by Shaun Mitchell
Updated over a week ago

How do I do Euro to UK searches?

Written by Shaun Mitchell
Updated over a week ago

Why do my MWS keys say "Invalid" all of a sudden?

Written by Shaun Mitchell
Updated over a week ago

How do I get to scan UK, US & CA retailers in my account?

Written by Shaun Mitchell
Updated over a week ago

Why isn't my Custom URL/Category URL working?

Written by Shaun Mitchell
Updated over a week ago